4/9- So I heard back from Delta about the technology available and how they cannot provide changing facilities during flights. The email from their service rep reads:
RE: Case Number ……
Thanks for your follow-up email. I’m sorry that the technological amenities you mentioned were not available and for your disappointment that we do not have changing tables on all aircraft.
I agree, you should have a nice experience – while traveling in First Class. I see that we had a change of aircraft after your reservation was booked. Our planes should be welcoming and comfortable to our customers at all times, and we’re working hard to clean, modernize, and maintain all our planes. I wish the conditions on your flight was better. Yes, bathrooms are available on all of our flights.
Thanks again for writing.
You Share, We Care
And receiving three of these,
with the explanation that “the product was switched after purchasing due to availability”. I don’t know what else to say about the total ridiculousness of charging current pricing and supplying 20 year old facilities – especially after boasting about “what you get” on their site.